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Maryna PlashenkoNetHunt Team
NetHunt CRM Community Manager

More advanced duplicate prevention

What's New in NetHunt in January [Part 3]

New duplicate detection works based on a combination of rules that you set for each folder: Contacts, Deals, Companies, etc. This way, you can make sure that the new data flowing into NetHunt from Google Contacts, LinkedIn or created manually is unique and has no duplicates.
Here are some of the combinations that you can use:

  • First name + Last name
  • Email + Company
  • Email + First name + Last name
  • Company + Country + Website

Important: Duplicate detection rules is a replacement and a better version of ‘Unique field’ functionality. We... (More)

Google Contacts Sync: new and improved

What's New in NetHunt in January [Part 2] 

  • Sync to NetHunt more customer details stored in your Google Contacts:
    address, website, birthday, Google Contacts labels, and Source is automatically marked as "Google Contacts".
  • Sync your contacts that are stored under multiple Google Contacts Labels.
  • Duplicates prevention is now governed by the new duplicate detection rules.
    NetHunt detects duplicate contacts not only by email, but also by phone, name, company and combination of these fields.

[Google Contacts Sync tutorial]

NetHunt integrates with Facebook Messenger

What's New in NetHunt in January [Part 1]:

  • Link Facebook conversations to your client profiles in NetHunt.
    Automatically log Messenger chats to customer profiles as they message you on Facebook page — to keep conversation history in your CRM.
  • Create new leads from Facebook chats in NetHunt CRM.
    Create new leads with one click right from your Facebook chats in NetHunt CRM.
  • See new chats in NetHunt the moment they pop up on Facebook.
    Instantly synchronize chats and conversations with NetHunt CRM to get the most up-to-date picture on your leads and deals.

PS: If you're also using Intercom for... (More)

Hi @SK16 !

Would love to help you here, but not sure I got the request. I believe you are trying to automate the linking process or something, what is the need for it and how exactly do you see this process working? Can you please share a specific example with us?