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Regarding Records Records may contain email LINKS that are from other records. If you select one these emails have an option ‘Go to Record’

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Thank you very much for the clarification @Adam at Classic Sailing the thing is that the e-mail field allows you as you have realized, to edit, delete or send e-mails to that given e-mail address. It does not allow you to access another record because it is not a liking field. At the moment if you need to access another record in a different folder, it should be done by a linking field. However, thanks again for the highlights and please be sure this will be further discussed internally with the team of developers.

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