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CEO column
CEO column

Please get to know better Andrei Petrik, CEO and co-founder of NetHunt CRM, and his insights into CRM growth hacking, SaaS business, B2B sales, and entrepreneurial mindset.

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Andrey PetrikNetHunt Team
CEO & Co-founder at NetHunt CRM

NetHunt CRM has launched Workflows - sales automation tool in Gmail!

New Year, New Us? Meet the newest addition to the NetHunt CRM features family, ‘Workflows’.

Ever since the initial NetHunt CRM release, it’s been apparent that we aren’t your average CRM system. We always strive to be better, faster, and more useful. This time, we’ve outdone ourselves.

With the launch of ‘Workflows’, a sales automation feature inside Gmail, NetHunt has officially taken a leap from CRM system to dedicated growth platform. You can finally lay back and let the software do the work for you.

‘Workflows’ helps you to streamline a lot of sales and marketing processes, including launching drip... (More)

Andrey PetrikNetHunt Team
CEO & Co-founder at NetHunt CRM

4 Steps Towards a Positive Customer Experience

If you were to ask me what customer advocacy is, I’d tell you it’s customer service with a capital customer. I’m somewhat of a customer advocacy advocate.

Our mantra at NetHunt CRM is to provide a customer-centric approach through the whole customer journey, from Development and Marketing; to Sales and Customer Service. The results are reflected in a high NPS score, tonnes of positive feedback, and our wonderfully loyal customers.

In this piece for CustomerThink, I’ve outlined some of the ways in which we provide a positive customer experience. I take a look at topics such as…

- Inter-team alignment.... (More)

Andrey PetrikNetHunt Team
CEO & Co-founder at NetHunt CRM

[How to Influence Pipeline Emotions]

I recently had a thought... "What if we break down the stages of our sales pipeline into different customer emotions?". So I did it, and then I wrote about it in my most recent piece for CustomerThink!

Only when we fully understand our customers’ emotions, will we be able to provide truly sophisticated, targeted content. Check it out! 

https://customerthink.com/the-long-lonely-road-how-to-influence-pipeline-emotions/

Credit: Unsplash
Credit: Unsplash
Andrey PetrikNetHunt Team
CEO & Co-founder at NetHunt CRM

[How to run a small business in a post-pandemic world]

Hi, NetHunters!

One of the most prominent lessons that I learned early on in my life is that it doesn't matter what is happening, or to who it is happening to, the world continues to spin.

Five years ago, I became a co-founder of a cloud-based CRM software company. Our development team is based in Ukraine, but we are proud to have small and medium-sized clients across different corners of the globe.

It's no secret that over the past 25 years, Ukraine's economy has been a bit up-and-down. After two defaults, a couple of crises, a few revolutions, a handful... (More)